As a 100-year old family business the health and well-being of our customers and staff has always been very important to us. In these times of great uncertainty, we need to do what we can to mitigate the spread of Coronavirus (COVID-19).
We therefore will be following Government advice and temporarily closing our store from Thursday 5th November until Wednesday 2nd December.
Our furniture delivery and carpet fitting/measuring service will remain open, and any outstanding orders will still be delivered with our customers’ consent. Please be reassured that we continue to maintain strict hygiene standards and offer safe non-contact deliveries.
If you are self-isolating, or find yourself in a situation where you need to self-isolate in the near future and are not able to accept a furniture delivery, carpet measure or fitting appointment, please let us know as soon as possible so we can ensure we protect the health and safety of our delivery team.
Delivery Lead-Time Update
Please be aware that the British furniture industry is facing an unprecedented demand for products which has impacted manufacturing across the country and resulted in key material shortages. We are doing our best to maintain promised delivery times and are committed to delivering as much furniture as possible before Christmas but in light of the exceptional circumstances we find ourselves in, lead times previously given in-store may be extended and result in us not being able to guarantee pre-Christmas delivery for all outstanding orders.
Our store will remain closed until Wednesday 2nd December or such a time that the Government deems it safe to re-open. During our closure we will have office staff available to answer any enquiries between the hours of 10am-3pm Monday – Friday by phoning 01302 811911. Outside of these times please email your enquiry to firstname.lastname@example.org and we will respond at our earliest opportunity.
In the meantime our new website www.wardbrothers.co.uk remains open for business, where you will find our latest offers and some exciting new collections.
Thank you for your continued support during this difficult time.